Useful Information

Online:

Products can be ordered and paid for on our website.

Telephone:

Orders can be taken by credit card over the phone on +44 (0)1993 824 595 between 9.30am and 5.00pm Monday to Friday (excluding bank holidays).

International Orders (Credit card only):

Deliveries to European destinations is £10.00, Worldwide from £15.00. For further information please contact us on +44 (0)1993 824 595.

UK Postage & Packing Returns:

In the event that your order is incorrectly shipped, found to be damaged or defective, we will be happy to offer a refund, exchange or replacement on goods returned to us within 7 days of your receipt of goods, provided they are in their original, unopened and unused condition. Your statutory rights are not affected.

Payment:

Payment can be made by any major credit/debit card, and will be debited and cleared from your account before the despatch of your goods. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.

Stock Availability:

We expect to have plenty of each product available. However, there is always the possibility that some products may not be available for immediate delivery.

Allergies:

We are unable to print the full ingredients of each product in the brochure. If you have any concerns about any of the products please contact us and we will send you our full list of ingredients.

Customer Care:

Being a small family business has many benefits in that we aim to be completely flexible to the needs of our customers. We recognise that from time to time we may make mistakes, our commitment to our customers however is that if we do make mistakes, we will resolve them as quickly as possible.