1. Purchasing Goods

When purchasing goods on this Website you warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us immediately by contacting us on +44 (0)1993 824595 (9.30am to 5.00pm, Monday to Friday) or email info@pureblissonline.co.uk.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

You place your order request for goods from the Website by clicking on the confirm order button at the end of the on-line order process. You will be guided through the process of placing an order by a series of simple instructions on the Website.

Once you have placed your order, we will send to you an acknowledgement providing you with a payment reference and the value of your order which has been debited to your credit/debit card.

2. Returns and cancellations

Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Cancellation section of the Site, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the Returns Policy & Procedure.

We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time.

If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this.

3. Account Details

By using the Website, you agree to keep your password and account details confidential, and to take all reasonable measures to prevent unauthorised access to your account. You are responsible for all actions that occur in relation to your account. If you forget your password we will reset it upon your request and send it to the email address you registered with.

Your account can be cancelled at any time by contacting Pure bliss on +44 (0) 1993 824595 (9.30am to 5.00pm, Monday to Friday).

4. Pricing

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including product descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.

5. Payment

Can be made by any major credit card and will be debited and cleared from your account before the dispatch of your goods. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. You confirm that the credit or debit card that is being used is yours.

We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

6. Delivery

We will deliver the goods in accordance with the delivery option selected by you during the order process.

Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery.

Pure bliss does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to:

a) exercise your right of cancellation; and

b) address any intended cancellation or complaints to the correct place of business.

If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact Pure bliss on +44 (0) 1993 824595 (9.30am to 5.00pm, Monday to Friday) or email info@pureblissonline.co.uk.

7. Products

We attempt to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, on the Website are accurate, complete, reliable, current, or error-free.

Any products and services, and any samples thereof, we may provide to you are for personal use only. You may not sell or re-sell any of the products or services, and any samples thereof, you receive from us.

8. Website

All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, data compilations, and software, and the compilation thereof (the "Content") is the property of Pure bliss, our affiliates, our partners or our licensors, and is protected by UK and international copyright laws.

We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website.

We reserve the right to change these Terms and Conditions at any time and we encourage you to revisit these Terms and Conditions periodically to ensure that you are at all times fully aware of our Terms and Conditions.

Your use of this Website and any purchase by you of any goods from Pure Bliss shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.